Physicians CareConnection: Bridging the Gap

PCC is a volunteer-based charitable organization providing patient centered care coordination for people who are vulnerable (ANY person who has healthcare challenges due to individual barriers) in Central Ohio. Our organization was established 25 years ago by the Columbus Medical Association to enable health care professionals and volunteers to provide quality healthcare for those most vulnerable in the community.

Central Ohio is rich with healthcare resources. However, resources can be disconnected, limit access, lack coordination, lack capacity, and may not be affordable. Our staff and leadership understand that the issue is not just healthcare, it is the number of health risk factors outside of healthcare that impacts an individual's well-being. While healthcare coverage is critical, coverage does not equal access. Access to medical care is necessary, but it is not sufficient. Continuing to focus solely on creating access to healthcare only marginally improves healthcare outcomes.

Poverty, unemployment, poor nutrition, substandard housing, limited educational opportunities, and chronic stress are all barriers to health and wellbeing of people who are vulnerable. Using our unique model of patient centered care coordination; PCC has achieved successful healthcare outcomes for high risk, hard to reach populations in Central Ohio. Our model support medical professionals operating at the top of their licenses to focus on the treatment and diagnosing of disease. PCC acts as an extension of the medical team assessing and addressing social, behavioral and "place-based" risk factors that negatively impact healthcare outcomes. Patients who have received our services have realized improved physical and mental health status, easier access to care, and a reduction in their use of emergency room services.

As the need for well-coordinated and integrated treatment continues to grow, PCC continues to bridge the gap and ensure responsive healthcare for the most vulnerable among us.